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Willian Valle
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Hello Community! 🖖
I've been working with software development for almost 20 years now, having founded a software house (named SofaCoding) that operated from 2014 to 2018. In recent years, I've been working a lot with customer support and messaging markets, which alerted me to the deficit of information that companies have about what their customers are demanding in support channels.
With the...
Talklab
AI powered chat analytics for customer insight
Say goodbye to generic customer service metrics and hello to AI-driven insights with Talklab. Our platform analyzes customer chats to offer detailed, actionable reports, from sentiment scores to behavioral tags. Lower churn rates, elevate customer satisfaction
Talklab
AI powered chat analytics for customer insight