Does your startup manage a Slack community for its users?

Question

I'm seeing more and more SaaS businesses B2C and B2B leverage Slack as a community feedback loop. I'm curious if this is a growing trend. I'd love to speak with you if you're using Slack this way.

Hussein Yahfoufi · Accepted Answer

I think it depends on your user base and if they tend to be on Slack already. I haven't done any official research on this yet but that seems to make sense to me.

Alex Papageorge · Answer

We're talking about this as an internal team too... Same question. We were even thinking about adding an in-app chat but this route has been a good/cost-saving solutions (MVP - prove it's value at a raw form)

Does your startup manage a Slack community for its users?

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