Which Session Recording and Heatmap Tool are You Using?

I'd definitely recommend smartlook.com, it's privacy centric focus is fantastic, and is the best alternative to Fullstory. Although I do try to limit my interstitial analytics where I can, for more ethical and less intrusive practices.

what are you going to do next with the results?

Smartlook Qualitative Analytics they released a lot of cool product analytics features recently.

Fullstory's expensive, but I love their platform