When to charge a user who became "paying" between the 28th and 31st of a given month?
Baptiste N
3 replies
Hey there, I'm having a hard time to decide what to do when our users become "paying" between the 28th and 31st of a given month.
The problem: depending on the month, the day might not exist (the most common case is the day 31).
> Which date would you choose to charge them?
Thanks!
Replies
Ondrej Dobias@ondrej_dobias1
Usetiful
Interesting problem, assuming you offer monthly subscription (charged for every calendar month). If your model counts with 30 days or 4 weeks, please disregard.
It would feel natural for me to charge the user on the 1st next month, so that their cancellation period is not influenced negatively.
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Vidjet
@ondrej_dobias1 thanks for your comment. Very helpful!
And yes, we do offer monthly subscriptions. I forgot to mention it here!