With SO MUCH 3rd-party software out there, what is ACTUALLY required at launch?
Triv Andhare
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Triv Andhare@trivial
This is not product specific, rather usage specific. My list so far:
- Customer Support/Success (Intercom etc)
- Marketing (Mailchimp, Active Campaign etc)
- Subscription Management (Chargify etc)
- Payment Gateway (Fast Spring etc)
- (MAYBE) a CRM (Hubspot, Active Campaign etc)
Am I on the right track? Too much? Too little?
I've thought about what key business processes look like at start-up and come up with this list, without blowing the budget out of the water.
What do you experts think?
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By my own experience, it is your creation. URL with a message + videos and picture to illustrate your product and it uses: functionalities and features.
Augurisk Now
It depends on your leads acquisition strategy. If it's low touch (minimal interactions), you only need a chat (intercom), a support board (jira), integrated payment systems (stripe elements or stripe checkout).
A free trello board to manage your ideas, brainstorm and communicate with your team.
Obviously, you'll need a website and a facebook/twitter/insta pages although no tools are needed to manage them.
Facebook Business Manager & Google Adwords for running ads, Apple Search ads if you have a mobile app.
If you intend to have a High touch attribution model (manually managing your leads to make them subscribe), then I recommend getting a good CRM and/or an email sequencing tool (reply.io).
I can get you a free website and CRM from our inhouse startups if you send me a PM.
@augurisk Thanks for the comment.
Focusing on a low-touch model, agree with all your suggestions.
However, I would add one more software perhaps: a good marketing subscription management system (unless Intercom now performs this function) to truly understand your customer usage and behaviour.
I believe this is where a subscription or marketing automation would come in handy.
Augurisk Now