Any advice for interviewing users who you don't know beforehand?
Anh Ngo (Austin)
1 reply
First-time founder here! :) I'm about to have a quick chat with users whom I met for the first time, and it will be fully online
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![Michael Gammon](https://ph-avatars.imgix.net/6567841/0f09610b-63d1-4868-a030-3552961eccf7.jpeg?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=36&h=36&fit=crop)
Michael Gammon@michael_gammon
![Blox](https://ph-files.imgix.net/0d982c56-5abf-46de-9200-7857d2e26c9b.png?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=15&h=15&fit=crop)
Blox
Sure, Anh, make a short list of questions. Most important are their goals, pain points, and the magic wand question for me. i.e., if you could wave a wand, what software would you create to make your life easier? Let them speak, do not lead or frame the questioning. Record the interview if you can or use a transcriber like otter.ai.
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