Anyone has experience with Discord? Good, bad?

Question

I am trying to figure out whether to switch to Discord as a community for my product. The target audience is 35-55 and not super tech savvy, so I am hesitant. But I love the fluidity that discord offers for users

Business Marketing with Nika · Accepted Answer

The thing I experienced with Discord is, he / she can receive friend requests from fraudulent accounts. Scams etc. I like Discord – but people need to be very cautious – some community guidelines with alerts and warnings could help prevent this.

Stephanie Cameron · Answer

@busmark_w_nika thanks for the tip, super useful to take into account

Stephanie Cameron · Answer

@shiva_tejasvi thanks for the tip!

Shiva Tejasvi · Answer

Creating a Discord community for your product is a great idea. It enables active updates, real-time support, and user engagement. There are dedicated servers that allow you to give and receive support and feedback. Giving it a try is not a bad idea :)

Answer

I've had a great experience with Discord for my community. It's flexible and engaging, but it can be a bit overwhelming for those not used to it. You might want to consider if your audience is open to learning new tools.

Answer

Discord can be fantastic for creating a vibrant community, but it might not be the best fit for a less tech-savvy audience. It’s worth testing with a small group to see how they adapt before fully committing.

Ruby Josephine Winters · Answer

Yeah, Discord is great for communities but def has some issues with scams and spam friend requests. Having clear community guidelines and maybe some mod tools to flag/block suspicious accounts could go a long way. Also educating members on spotting scams is key. But overall still a fan of Discord despite the occasional bad apple.

Stephanie Cameron · Answer

@eliana_norton which part can be overwhelming? For you to manage or for the users who are not used to the platform?

Stephanie Cameron · Answer

@spencer_bowen this is a great idea! I might give this a go before inviting all users

Talia Cooper · Answer

I've had mixed experiences. Discord is great for communication and community building, but it can be a bit complex for users who aren’t familiar with it. You might want to offer tutorials or support to ease the transition.

Anyone has experience with Discord? Good, bad?

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