As designers what do you think is crucial in designing an a chat experience?

Question

Love to hear your thoughts and experiments and also love your direct feedback on our launch today ---Marlee 🚀

Peter Fil · Accepted Answer

Not to deviate too much from established guidelines

Vertika Nigam · Answer

Whether it's chat or not, while designing experiences, the most important thing is to not get caught up in filling the space with everything you see on your competitors' project.

You need to prioritize your customers, and give them ONLY what's best for them.

Overwhelm is not a good outcome for your customers.

Sol Yousefi ☀️ · Answer

In designing a chat experience, it is crucial to focus on seamless communication, quick response times, and personalized interactions.

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Ana T · Answer

This depends on the users of the specific product/service and their expectations about a chat service. You can always start by interviewing your potential or current customers to get the first ideas for developing this service, and gauge if it's something needed or wanted by them.

Ramya PK · Answer

As designers, ensuring a seamless and intuitive user interface with clear, accessible communication is crucial in designing a chat experience.
Additionally, incorporating responsive and contextually aware interactions enhances user engagement and satisfaction.

As designers what do you think is crucial in designing an a chat experience?

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