Building a CRM for startups, any advice or features you think are the most needed/painful to use?

Kat Lim Ruiz
5 replies

Replies

Ivan Ralic
Collabwriting
Collabwriting
Competition is brutal in the CRM space. Attio for me nails everything startup needs in the begining. Maybe try and figure out a way to make other products more CRM-like, like Notion for example. Or use Notion as a DB (Contacts and Deals) and build an App/Extension that enables users to sync their Gmail and LinkedIn to it 😄
Kat Lim Ruiz
@ralic thanks for your response, I will analyze the Attio features, first time I heard of it. Your idea about using Notion is a good one, I agree that whatever is easier for the user will work.👍
Eric Beans
Differentiators for CRMs are hard to identify. Something super simple to use with great triggers and text/email campaigns would be nice
Kat Lim Ruiz
@happhi thanks for your response, when you say triggers what do you mean? Ways to automate a customer flow?
Eric Beans
@katlim_ruiz Lead integrations (lead comes in from X/Y/Z kicks off campaign A/B/C) Text and email capabilities Easy follow up options for continued touch.