Built an AI tool to automate 80% of Tier-1 support—here’s what I’ve learned so far 🤖

Hey PH fam! 👋 After months of hard work, we’re excited to finally share Quidget, our AI chatbot designed specifically to streamline customer support. It's been a journey full of lessons, and I wanted to share what we learned along the way. What we learned: 1. Release early, get feedback: We spent so much time thinking the product wasn't ready or perfect. But here's the truth: perfection doesn't exist. When we finally shared it, feedback came pouring in, which made the process of refining our product so much faster. Don't wait—just release and improve as you go! 2. Focus matters: At first, we tried catering to too many different target audiences, which blurred our focus. Eventually, we honed in on one key niche: customer support. This clarity has made all the difference in making Quidget more valuable and relevant to our users. 3. Don’t overthink it: Sometimes the best advice is the simplest—don’t overthink things. We learned to let go of some of the unnecessary details and just build what we believe in ☝️ Btw, the product is now live on Product Hunt, it would be appreciated if we could have your support here: https://www.producthunt.com/posts/quidget 🙌 Thanks for reading, and I’d love to hear any feedback or tips from anyone who’s been down a similar path!