• Subscribe
    1. Discussions
    2. Crafting user survey

    Crafting user survey

    Joe
    3 replies
    Making a survey that's engaging is hard but its a must-do step for gathering user insights. Would love to know if you have any tips on the types of questions to ask, or how to make sure you get honest and useful responses?

    Replies

    André J
    No-one sane will answer user surveys. Use google analytics to get real feedback from real usage, automatically 24/7
    Share
    Joe
    Me.bot
    Me.bot
    @eonpilot Thanks for your input! But I still think user surveys are very important for product development to gather as much as we can from the users, especially in early stage development.
    Share
    André J
    @jc_mindverse Apple doesn't think so. They never use user surveys, focus groups etc. Food for though: "Customers don't know what they want. Throughout his career, Steve Jobs famously eschewed market research and relied on his intuition"
    Share