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    2. Do you have customer support for your product?

    Do you have customer support for your product?

    Relja Denic
    12 replies
    And how much are they involved with the client? Do they just provide support through chat, maybe calls or onboarding with them? Share how your support functions.

    Replies

    @relja_denic Customer support is one of our main pillars at Back4App. We made it our mission to provide our users (both free and paid) with a highly knowledgeable support team made up of real people. This is something that makes us stand out from our competitors and our users absolutely love it because whenever they need help or have a question, they talk to an actual person, whether that's through an e-mail, our Slack channel, our platform, or our website.
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    Darya Antonyuk
    Blocks
    Blocks
    We have a chatbot across all of our pages on https://useblocks.io/ which customers can easily deal with. Most of the time, we solve problems through the chat but sometimes customers want to have a demo call (which we are happy to provide)
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    George Aleesu
    Lancepilot
    Lancepilot
    Launching soon!
    Working on that.
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    Ray luan
    NewOaks AI
    NewOaks AI
    Yes I build customer service chatbot for my own website: www.chatrealtor.ai
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    Wyatt Feaster
    Yes just me right now. Via emails.
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    Lavinia Gherasim
    We are at the beginning right now and we don't have dedicated customer support, we all do also support. We have a support email where users can adress their issues.
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    Yvette Baker
    Yes, we take customer support seriously and have a dedicated customer support team in place to assist our users. Our customer support is available [mention hours of operation] to help you with any questions, concerns, or issues you may have related to our product. You can reach out to our support team via [provide contact options such as email, phone, chat, or a support ticket system]. We are committed to providing excellent service and ensuring that our customers have a smooth experience with our product.
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    Susan Perry
    Yes, we do have customer support for our product. Our dedicated support team is available to assist you with any questions, concerns, or issues you may encounter. You can reach out to our support team through [provide contact information such as phone number, email, or a support portal]. We take pride in providing excellent customer service and are here to ensure your experience with our product is as smooth as possible.
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    Jessica Anna
    Yes, I have many product one of my is https://www.ressoapks.com/ and also We can provide 24/7 support for our customer
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    arham khan
    Yes, I created a chatbot for customer assistance on my website. https://savetiktok.id/
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    Marta
    Yes, we have a customer support team for our product. We offer 24/7 live chat support. Our customer support specialists are qualified and experienced. We also offer a large number of promotional codes: https://portfolio.newschool.edu/...
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