Facebook Messenger Chat Plugin Will Disappear

Meta has announced that the Facebook Messenger Chat Plugin will be discontinued on May 9, 2024. Crucially, the guest mode feature within the plugin has already been disabled. This means website visitors can no longer interact with businesses without logging in their Facebook account. Businesses will no longer be able to set up a Messenger plugin directly on their websites, enabling visitors to initiate conversations and interact with the brand. This news highlights the importance of exploring alternative solutions that prioritize seamless communication while preserving customer context and data. Do you guys have any alternatives in mind?