GenAI SaaS vs traditional SaaS?

Alvaro Villalba Perez
5 replies
Do all SaaS need to have GenAI right now? Is anyone trying products that doesn't? I know our team isn't... but what about the PH community?

Replies

Traditional SaaS delivers predefined applications like productivity tools and CRM systems, focusing on fixed functionalities for business operations. In contrast, Gen AI SaaS generates dynamic content through advanced AI models, offering intelligent automation and adaptive user interactions. Incorporating AI into every SaaS product is optional. However, due to the numerous benefits AI offers, nearly every SaaS company is integrating AI into its solutions.
Arthur Leclercq
No, not all SaaS products need AI. I've seen many that didn't use AI before, but now include it just to ride the trend. Often, these AI features aren't useful and can undermine the product's credibility. In my opinion, AI should only be used when it's truly relevant.
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Alvaro Villalba Perez
@arthur_leclercq 100% agree. I believe AI is a revolution. But either it adds lots of value or there's no point on shipping
Amit
@arthur_leclercq I agree. Lot of products don't have any AI use-case but people are using ai domain names and AI buzzwords to push non-AI products.