How do you build lasting relationships with your customers?
Joy kalu
21 replies
Replies
Piotr Bartoszek@piotr_bartoszek
Owwly
Be real. Be human.
Share stories, show personality, and don’t be afraid to admit mistakes.
At the end people trust those who are honest
Share
Be genuine and respond actively to customers. If a customer finds a bug in your product, you can reward them with some points or credits.
Seamailer
@anyany_pan I appreciate your suggestion. Being genuine and responsive to our customers is a top priority for us💪
B2B Rocket
Launching soon!
When someone is genuinely solving the problem with their product or services, THEN, You don’t need to retain your customers, they retain themselves :)
Elon Jump
I have their debit cards data. It helps 🤗
Treat each customer as an individual. Address them by name, remember their preferences, and tailor your interactions to their specific needs. 🙂
Listen to their feedback, upgrading the quality of our product, involve our customer in our business journey
Seamailer
@tika_tasya Absolutely✌️Taking customer feedback into account is vital for improving our product quality. We’re dedicated to engaging our customers in our journey and truly value their insights throughout the process. Thanks a bunch Kartika💞💞💞
For me, building lasting relationships with customers is about making them feel like they're part of the journey. I love taking them behind the scenes, sharing the ups and downs, and making them feel like co-creators, even if they're just watching. That way, they feel personally connected to the product.
Absolutely! Be genuine, share your company's story and values. Engage with customers on a personal level - respond to their questions, listen to their feedback, own up to any mistakes. Consistency and authenticity build trust over time. Little things like a handwritten thank you note can make a big impression too. Focus on creating an exceptional product and customer experience, and the lasting relationships will follow.
Launching soon!
By incorporating their feedback.
Be authentic and be humble
Seamailer
@tankachat You’re absolutely right💪Authenticity and humility are crucial to us. We work hard to build genuine connections with our customers and are committed to continuous learning and growth.
using the community and be real
Listen to them properly, give respect to them
I think we should understand the other person's interests and hobbies, and then appropriately express our own views. This can help bring us closer together.