How do you collect user feedback?
Austin Armstrong
14 replies
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Pierre-Yves Dubreucq@pydubreucq
Sweego
For Sweego we're using Featurebase
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@emily_garcia98 I'll launch on Octobre, 21
You can follow it if you want ;) https://www.producthunt.com/prod...
We tend to arrange 1 on 1 meetings and surveys.
hey i have made a website for my service and also have a feedback page https://purelycasual.com/ where clients can also rate my service.
Start a community of your product, gather best feedbacks in there>
Launching soon!
Sometimes forcing friends and fam to use our Ohms app and then I watch over their shoulders. Isnt 100% real life but interesting to see ppls experience
In case of B2B, continuous in-person meetings with potential customers. The population might be lower, but the quality of feedback is gold.
@sidharth8838 That's awesome, and agreed - the quality of that feedback is better. I'm trying to start doing the same.. What methods do you use to reach out to these potential customers?
@soniakandola LinkedIn, Company websites wherever I can get relevant contact details of the concerned person. I contact them for a purpose of awareness rather than selling and try to get a in person meeting from them. Usually people are nice enough to agree.
We're using a tool called Featurebase to collect user feedback. It helps us understand what our users want through in-app surveys, feature request boards, and user interviews. Super valuable for prioritizing our roadmap based on actual user needs!
We use communities
By community.
Through community