How do you decide which feedback to use?

Question

Monalisa Sethi · Accepted Answer

Categorise them into urgency, impact, relevance, and feasibility criteria. Check if these criteria align with the product/company vision, strategy, and objectives. Score the feedback based on the above criteria and objectives.

Gather thoughts from important stakeholders from different teams. Some feedback would need additional validation; in that case do A/B test.

Simon🍋 · Answer

Focus on recurring themes from multiple users. Prioritize feedback aligned with your vision. Can't please everyone.

Prince Virani · Answer

I prioritize feedback by first checking reviews with 1 to 3 stars. I read all of these thoroughly because they often highlight specific challenges or difficulties users face, which helps in understanding areas that need improvement

Answer

Look for recurring issues or suggestions across multiple pieces of feedback. If several users mention the same concern, it’s likely worth addressing.

How do you decide which feedback to use?

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