How do you handle user feedback?

Question

How do you handle user feedback? Share strategies for sifting through feedback to find valuable insights, and discuss how it can make or break an app.

Mansi Trivedi · Accepted Answer

Take it as they give you, it can never be enough.

Igor Lysenko · Answer

Each review needs to be categorized, then for each category we need to figure out what to improve or what to remove.

André J · Answer

I Ask for it when I want to solve a problem.

Crystal J · Answer

@mansi_trivedi1 Coool, thanks for your insight!

Renee Gunter · Answer

Dear, First, acknowledge prompt feedback, express gratitude, review standards, and communicate improvements and changes implemented. It's good.

Crystal J · Answer

@sentry_co Same! I always create a Google Form to collect users' opinions about a feature or problem.

Murad Eldarkhanov · Answer

As of my last training cut-off in January 2022, I don't have the capability to process or remember individual interactions, including feedback. However, I can provide guidance on how handling user feedback is generally approached in software development and product management.

Crystal J · Answer

@murad_eldarkhanov coool, let's connect and discuss! do you have LinkedIn

Crystal J · Answer

@ixord That's a remarkable insight! I'll make an effort to categorize our users' feedback more effectively.

Answer

Comment Deleted

Yokiiiii · Answer

@luke_bryant 1000% agree

Crystal J · Answer

@luke_bryant You're an expert! That's an amazing procedure I would definitely use!

How do you handle user feedback?

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