How do you integrate your company's existing capabilities with AI?
An
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I have been chatting with many corporate clients recently, doing some research work. They all hope to use AI models, but they don't know how to promote this at the company level. Or how to bring value through AI from the company's perspective, especially in the case of their already mature business. How is everyone doing this?
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An@an_zuo
VHire
Launching soon!
Many companies use AI to improve marketing efficiency, such as enhancing the production efficiency of marketing materials and reducing marketing costs. But are there other points of integration? Especially how to integrate with the existing business of the enterprise?
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Buffup.AI
Launching soon!
Here are some steps. First, identify the core processes where AI can add value, like customer service or data analysis in a mature business. Then, train employees on AI basics and its potential applications. Next, start small - pilot AI projects in specific departments. For example, use AI - powered chatbots for initial customer inquiries. Also, collaborate with AI tech providers who can customize solutions according to your existing capabilities. This way, you can gradually integrate AI while leveraging your company's strengths.
We're using AI to automate certain marketing tasks like generating ad copy variations, personalizing email campaigns based on user segments, and optimizing landing page layouts. Also exploring using AI to analyze our CRM data to predict high-value leads and opportunities. The key is figuring out where AI can enhance existing processes and provide new insights, without trying to replace everything. It's about augmenting your team's capabilities strategically.
We've integrated AI into our existing customer service capabilities. By using GPT models to analyze customer inquiries and suggest personalized responses, we've reduced average response times by 40% while increasing customer satisfaction scores. We also use AI to monitor social media mentions and proactively engage with customers, which has increased positive brand sentiment by 25%. Next, we plan to integrate AI into our CRM system to provide sales reps with predictive analytics and lead scoring. Baby steps, but we're seeing real results!