How do you maintain business relationships?

Harris Cheng
16 replies

Replies

Harris Cheng
I've been with lots of great people in my career but I find it hard to maintain a close and long-lasting relationship with them. I hate to make relationships transactional. I don't meet people just to get favours. I genuinely enjoy every chat with new people, especially startup folks, especially the moment we spark inspiration for each other. In the end, we're all just human beings who want to do something for this world and live a happy life in our limited years. I always want to catch up with people but it seems too intentional for a zoom especially when we're not in the same country? or is it not?πŸ€” Anyone can kindly share with me some advice?
Elena Tsemirava
A great way to acquire and maintain business contacts is business education. That was one of the reasons why I got an MBA.
Brandon Scott
At our marketing company, we give small personalized gifts every 3-6 months. These aren't just a gift card or a generic gift. For example, one of our clients loves The Office. So we gave her a basket of The Office stickers, swag, and Pop Funkos. Do something personal for your clients that shows you care.
Brandon Scott
@harrischh This method of personalized gifts is for our marketing company that caters to local clients only in the USA. However, our educational gaming company provides discount codes on new games and other great offers to all our customers worldwide to help show and extend our gratitude to them for their support.
Harris Cheng
@skillprepare Sounds like a good plan! Do you do the same for clients who aren't in the same country as well?
Roy Carter
Keeping communication open and regular without overdoing it.
Developer X
frequently communication, remember special days.
SAK
communication is the key behind successful business relations.
A quick "Hey, how's it going?" email or message at times. Sharing a hilarious meme or a silly joke occasionally. Sending them an article or a podcast episode that could be valuable.
Harris Cheng
@akanksha_hunts haha looks like a creative idea. I think sharing a relevant research / blog / competitor's product to the person you have in mind is a good sign making them feel natural and useful too.
Evelyn Rose
Keep in touch with your contacts on a regular basis, whether it’s through email, phone calls, or social media.
Sondra Taylor
Deploy empathy to customer needs: Provide something of value to your contacts, such as a referral or an introduction to someone who can help them.