How do you manage both positive and negative feedback on launch day?

Question

Ashit Vora · Accepted Answer

Take every negative feedback with a pinch of salt.

KimberlyRandolph · Answer

On launch day, I try to stay calm and focused. For positive feedback, I thank everyone and celebrate a bit. As for negative comments, I read them carefully to see if there’s truth that can help improve things. It’s all about keeping a balanced mindset and not letting emotions swing too much either way. Communication with the team is key to address any issues quickly.

MariaMing · Answer

On launch day, I try to stay calm and balanced. For positive feedback, I express gratitude and share the joy with my team. As for negative ones, I see them as valuable insights. I collect all comments, analyze them carefully after launch day, and plan improvements. Honest reviews help us grow!

LoriTurner · Answer

On launch day, I try to stay calm and balanced. For positive feedback, I express gratitude sincerely. As for negative ones, I see them as chances to improve. I respond politely, asking for more details if needed. Keeping cool and professional is key – emotions can run high, but reacting thoughtfully helps build trust and shows we care about all opinions.

ruth · Answer

On launch day, I try to stay calm and objective. For positive feedback, I soak it in but don’t get too carried away. As for negative ones, I focus on the constructive parts to improve. I remind myself that it’s normal and every launch has its ups and downs. Communicating with the team helps us address issues faster.

How do you manage both positive and negative feedback on launch day?

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