How do you measure AI-driven success beyond typical KPIs?

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In e-commerce, AI is often judged by click-through rates or sales boosts, but weโ€™re exploring deeper metrics at Sky Solution to gauge long-term impact. How do you track success for your AI initiatives? Are there non-standard KPIs that you think show a truer picture?

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Sergey Koshevoy
When it comes to measuring AI-driven success, beyond the typical KPIs like accuracy, response time, and engagement, we also look at factors that reflect a deeper impact on user experience and long-term value. This includes user satisfaction through feedback loops, observing how AI improves workflow efficiency, and even monitoring adoption rates of AI features over time.