How do you organize your customer support?

It depends on how your customers contact you; for example, is it by phone or email. If they email you, I recommend a ticket system where you and your team can share access. Here you can work through the questions in a structured way. I find it essential to have a knowledge database to find the solution quickly and easily. You can also put this on the web so that your customers can inform themselves and you have less work.

i will upgrade my list very soon and then let you know details. thank you.

I believe a ticket management system is the best for providing excellent customer support. Startups can choose a system that fits their requirements and budget.

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