• Subscribe
  • How do you strike a balance between automation and maintaining a personal touch in business?

    Muhammad Anees
    3 replies

    Replies

    Alexander William Hawkins
    Balancing automation and personal touch is key! Early on, lean into the personal touch to build strong customer relationships. Then gradually automate repetitive tasks to scale. But always keep communication personalized, like handwritten thank you notes. Tech should enhance the human touch, not replace it entirely.
    Xinshu Ta
    yes, at early stage of your product, I think a personal touch is more important!
    Share
    @tankachat Thank you for the insight! Absolutely agree—personal touch is key, especially in the early stages.