How do you train your customers?
Rose Kamal Love
2 replies
Hey Product Hunt, I'm Kamal, a 20 year old builder from India, with a team of 4.
I was building an AI-powered course builder initially, and once we started getting some paying customers biggest problem that we encountered was teaching them how to use the product.
I wanted to create help centre but I couldn't, probably the procrastination, because I felt like it was a huge task.
So, me and my co-founder decided to make creating videos and guides for this help centre fast and easy.
This is where Kroto comes in, you just record a product/process walkthrough and it generates studio quality how-to videos with zoom-in and transition effects along with a step-by-step guide with GIFs for every action.
Here's the demo: https://www.youtube.com/watch?v=JmeeNmpNepY
I want to know if you guys also face similar issues, and want to get some feedback on the product.
Biggest issues right now: Publishing time way too long, editor not optimised, no way to remove or add more zoom-ins in the video.
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Rose Kamal Love@rosekamallove
You can checkout the launch here: https://www.producthunt.com/prod...
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