How do you use feedback from your community to improve?

Question

Muhammad I B · Accepted Answer

I made a Discord community for my anti-anxiety app and added a button to join in-app. It's been surprisingly popular and helps you keep a general pulse on what users are feeling towards the app - then you can collate the common problems being cited to help prioritise your product backlog.

Marion Siboni · Answer

I make sure I collect feedback from different contributors to make sure it is representative. Then there is only one way to find out: experimenting! As long as expectations are set, it can only go well

Viktor Brešan · Answer

Prioritize feedback based on frequency and align it with your product's long-term vision. Or other way around.

Alexa · Answer

I prioritize feedback based on its frequency and impact and discuss it with the team to devise actionable improvements. Incorporating user insights has led to more user-friendly features and better-aligned products with user needs. This continuous loop of feedback and enhancement helps build stronger, more trusting relationships with the community, ultimately leading to more successful product offerings.

Jonah Porter · Answer

Engaging with community feedback is an excellent way to improve! I always recommend actively listening and looking for patterns in the suggestions or concerns people share. Implementing changes based on that feedback not only strengthens your offerings but also builds trust with your audience. For instance, in my own experience with sticker designs and customization projects, community input has been invaluable in refining designs and packaging ideas. It’s amazing how a small tweak can make a big difference in customer satisfaction. Here's more on what I work on: Sticker Printing Pros

How do you use feedback from your community to improve?

Replies