How do you usually look for answers to burning questions?
Stas Voronov
43 replies
In the process of working on a startup, I constantly have questions related to marketing, development, and design. And I need answers right now, not after reading 2-3 books :)
On forums I see there are usually general answers or self-promotion. There are mentoring sites where you can get session for $50-100 per hour. But we're a startup, where we get $50-100 😀
Most often, I need one or two calls from an expert. But how to find them?
Replies
Eugene Hauptmann@eugenehp
LLC Toolkit
Leverage your network, as with anything you want to do in your life. After some time, you'll learn, those rates are not expensive.
Build relationships, grow your team, get experienced mentors and advisors.
Also you can skip reading books, but most of the questions you'll face will be like A or B, not like true or false. For that you need a context and an expert input. So build your network early!
Also Slack and Discord groups can serve as a great place to start asking your engineering questions.
Share
@eugenehp You're right about networking and so on. But a lot of specific questions arise, and any networking may not be able to cope with accelerated specialized issues. For example, how to make a specific model for face recognition or how to set up FB Ads in Australia for IT engineers. How do you act in that case?
LLC Toolkit
Hey @stas_voronov,
Let me address this step-by-step:
"For example, how to make a specific model for face recognition or how to set up FB Ads in Australia for IT engineers. How do you act in that case?"
1) "specific model for face recognition" – at http://reactivelions.com we already have talented devs and scientists, ex-GAFAA, and most of them have PhDs in different fields, including AI. It took a decade to build a network and hire most of them. It's an excellent example. If someone doesn't know or doesn't have enough experience building the face recognition model, we will use our network as a team to get the right answers. We do hire folks who went through MIT and Stanford. This was we can tap into R&D much deeper if it goes beyond using state of the art ML model.
2) "How to set up FB Ads in Australia for IT engineers" – this is another great example since I don't have a lot of experience in this direction. But we used to have an office in Hong-Kong, and still do business with our customers in the Oceania region. So, I'd reach out to my network there first. Second, again, accessing a network of GAFAA connections, and reaching out to people I know at FB to connect me to someone who leads this direction in Australia.
LLC Toolkit
@stas_voronov I understand the "urgent" approach you're asking about. My point would remain the same, it gets down to a phone call within your network (friends, advisors, investors, ex team members and so on). Otherwise other options listed in comments here below would do, but you'd have to pay for them either with money or your time.
If you're part of any accelerator, you might enjoy "office hours" format.
Going back to your urgency point, if it went down to the moment when you need answer "now", that usually means something was off with your management process (or strategy).
Happy to brainstorm further.
Side note: We do train engineers internally, and I see many of similar questions come up when they progress from juniors to seniors.
Angle Audio
This is shameless self-promotion, but also true: I open a conversation on Angle with my question in the title and then discuss it with everyone who joins! :) (Btw. we are launching today on PH)
Alternatively I ask around in my network if I know someone who could help me.
You may consider Twitter, Stack Exchange and Reddit.
On Twitter, identify who are the experts in the field of marketing, development and design and whether they are on Twitter. If they are active on Twitter ask them what's the best way to reach out to them. In my experience some individuals will answer your questions on Twitter itself while others choose DM or email. Also, keep an eye on individuals who post on the Twitter TL of these experts. Quite a few of them are professionals from the same industry. They too are probably well equipped to answer your question.
StackExchange is where you can find some really good experts. You can post your question in the relevant SE community. Follow the guidelines of that particular community properly when it comes to posting a question.
Reddit is another useful resource. However, since most people post comments on the condition of anonymity you need to be active on a few sub reddits related to your area/s of interest to identify who the real experts are. Once you have identified them you can pitch your question to them.
Agreed with @eugenehp recommendation on building your network. Also, take a look at https://www.mentoring-club.com/ who provide free Mentoring for Engineering & Product Enthusiasts, Marketing & Communication Manager, Designers, People Manager, Startup Founders and Creative Minds.
CopyFoundry
The best places I've found are:
-Keyword based searched on Twitter. i.e., "interest"
-Indie Hacker and specifically Indie Hacker Groups - I just joined a group called "Growth" and learned/validated a shit ton of things
-Capiche: this is a bit smaller of a community, but incredible place to talk all things SaaS
Growing your network can not only helps you find answers, it can be leverage many other things.
Example: We recently lost a team member. As we are a small team it had huge effects on our growth plans.
We reached out to our network and by the end of next day we had someone in place.
VC Deals Base
Reddit is a good start
stackoverflow
Freemake
I joined several Telegram chats about product management. Community there is really supportive. Some members are great professionals with practical experience, but somehow they find time to answer very thoroughly even stupid questions.
@anna_caine Could you recommend chats?
Going to shamelessly self promote here. We just launched an social voting app that allows for honest and authentic crowdsourcing instantaneously. You can ask anything you want to find out more about and get instant user feedback and see the demographic cohort data to go along with it! www.joincast.co
Product Hunt
Hi Stas! Are your burning questions specific to your product or are there any you're willing to share here?
@sarah_wright7 The question is rather about the general approach. My team and I constantly have questions, about 50% are solved by forums and networking. But what about the remaining questions?
It depends. I have recently got VPS for hosting my projects. All went smooth until I met a big problem with email sending configuration.
Spend a whole day making research and could not find how to solve it. So popped in a forum, found a suitable person, who fixed all issues for $20 in one hour.
Now I have a contact on Skype, which I can call every time I have relative problems to server configuration.
Sometimes advice is free and sometimes I rather pay to save my time and reduce stress.
I understand: people were learning for a long time to gain that knowledge and no one works for free.
Asking Franklin
Hey @stas_voronov I also usually my network. The best place to know which person is the best to answer you.
In my startup we use mentors, found in linkedin after looking for people talking about subject (a simple search for this subject in this social platform do the job.
Interact with them, add them and go ! )
Healthy Relationship With Cats
The most of forums contain unnecessary knowledge for you, because you dont ask it and these are not for you.
Firstly you need to find same situation in forum and it takes time or you can ask it.
Second, you have to use your own network in this regard.
Thirdly, there are people who can answer your paid questions as well as support you for free, but remember that you need to get their attention by asking them quality questions.
@ayberkbozkus Thanks for answer
Probably the main question about the third approach. Where to find experts and how to reach them quickly, that is the question
If you want expert advice you are going to have to pay money. If you want free advice you could ask anyone walking down the street, but the value of the advice is probably low. It is usually worth it to shell out money for stellar advice. A good place for expert consultation advice for startups is Superpeer. I will link Ryan Hoover and Chris Messina as they are two of the best. Ryan made Product Hunt. Chris invented the Hashtag and helped Google and Uber with product experience. https://superpeer.com/rrhoover , https://superpeer.com/chrismessina . Hope that helps!
It depends. I have recently got VPS for hosting my projects. All went smooth until I met a big problem with email sending configuration.
Mostly my network but also Quora. Great knowledge-base there!
You can give Job Offers in LinkedIn
"This is a wonderful article. I can see that you have done a lot of research and your subject knowledge is good and impressive.
This is Nitin, I also like to write for an education blog !www.cleariitmedical.com! - This is an online blog for students who want to prepare for India's most difficult entrance exams - IIT JEE and NEET This is a free blog and provide free study material, quiz and notes to those who can't afford to pay hefty fees of coaching institutes. I write free of cost for the good cause. I know you must be busy with your work but if you could take out some time from your busy schedule and have a look at it. I saw a good collection of articles. If you only write a few words about this blog then it can help a lot of students out there. Thanks!"