How frequently do errors occur on your website/app?

Question

How do you prevent errors on your website?
Do you use tools or services that help you identify errors?

Rakshith Ravi · Accepted Answer

We use Rust to build our backend and while we have quite a few logical errors, we've had absolutely zero crashes so far where the backend stopped working and required a restart. It's been pretty painless to not worry about the server and only worry about the code honestly

Ilko Kacharov [Team-GPT] · Answer

We normally use a service such as Sentry.io to catch runtime errors. We track the rate of "crash-free sessions" to know how often our customers are experiencing errors.

We also offer an error reporting dialog to the customers on demand or when an error occurs.

Richard Gao · Answer

Depends on the error. My co-founders are usually pretty good at catching them though.

Ágh Helmut · Answer

@ilko_kacharov I was curious how many websites or SaaS applications use tools like Sentry.io. I'm happy to hear that, it's a great way to improve user experience!

Ágh Helmut · Answer

@_rakshithravi_ That's great! Building a software on the right technologies is a great way to prevent errors!

Ágh Helmut · Answer

@richard_gao2 Yes, there is huge difference between errors! How do you get feedback if an error occurs? Your users report the error or your team tests the site regularly?

How frequently do errors occur on your website/app?

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