Product Innovation or Process Innovation?

Mark Lemuel M
2 replies
:This contrasts developing new and improved products to capture market share (product innovation) versus enhancing internal processes to improve efficiency and reduce costs (process innovation). which is the best in the long run?

Replies

Karen Anderson
Both are important but I'd say process innovation should come first. You need an efficient and scalable process to deliver great products consistently. Automate and streamline your process, then focus on continual product improvement and innovation. Just my 2 cents!
Hamna Malik
Once the process is streamlined only then product innovation comes into play.