Product people, how do you use customer feedback in your job?

Do you have a process in place to collect, organize and analyze user feedback? How much time do you spend on customer feedback analysis and how do you incorporate it into your product strategy? Birdie is launching a survey to understand how product teams are making use of customer feedback in their product management processes, and your insights are much appreciated! If you have 5 minutes to spare, please fill out the survey: https://bit.ly/feedback-survey-ph To share our appreciation for your time spent in answering it, all survey respondents will earn a chance to win a full scholarship to the ProductBeats certification course :)