Salesforce is the most overrated CRM. Anyone else agree?

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Accepted Answer

From my experience, Salesforce can be great if you have a big team and need lots of customization, but it’s definitely not the easiest to use.

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I agree! Salesforce is like a Swiss Army knife tons of tools but it can be a bit too complex and pricey for what I need.

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I’ve found that while Salesforce has a lot of features, it can be pretty overwhelming for small businesses. Sometimes simpler tools do the job just fine.

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Salesforce is fine but definitely overrated, especially for the price. HubSpot is way more user-friendly and just as powerful for a fraction of the cost. Switched from Salesforce to HubSpot last year and never looking back.

Mahesh Chandiramani · Answer

I agree, perhaps they invested a lot in tableau and results were not that convincing.

Salesforce is the most overrated CRM. Anyone else agree?

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