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    2. Support articles for your product. Do you write them as...

    Support articles for your product. Do you write them as user questions arise or beforehand?

    Vanessa Franz
    2 replies
    I started writing the support articles I think will help solve most user questions. However, I'll most likely be writing them as questions arise.

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    Drew_Quinn
    WhatsApp CRM
    Usually beforehand, so customers can read about it first then after having some feedback you can adjust it
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    William Stevens
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