Upon launch - what are your first sales / rev / user metrics that are most encouraging / important?

Question

Could also be product stickiness / lack of churn / retention etc.

Guntis Coders · Accepted Answer

NPS - Net Promoter Score
If that is good, the rest is doable :)

Ben Syverson · Answer

@mr_coders I love the focus on the customer. I'm curious, what tools do you use to capture NPS? I'm always wary of bugging customers too much.

Daniel Zaitzow · Answer

@mr_coders @bensyverson also curious what tool you're using for NPS capture

Gurkaran Singh · Answer

Well, aside from sales and revenue (because who doesn’t love those?), I'd say retention and product stickiness are the rock stars here. If users keep coming back, it’s like finding "Her Ideal Match" in the business world—proof you’re doing something right.

Answer

When launching, I first focus on tracking the number of users and how much time they're spending. If those numbers look good, I then shift to converting that engagement into revenue.

Upon launch - what are your first sales / rev / user metrics that are most encouraging / important?

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