“verify your email” step upon signup ? Yes or No ?

Toni
7 replies
Most SaaS require to verify email upon signup. You receive an email and need to click to validate your signup. It adds friction but is better for safety. Do you use it for your products or not ?

Replies

Eddie Hsu
Not in the first step. Can be a opt-in check when I noticed some issue.
Rupal Saini
No, as you mentioned, it creates friction. Since we are in the early stages, we haven’t enabled this option in our product yet. But , I believe that as our product and customer base grow, it will be valid to add such an option to protect the product from harmful attacks.
Raymond Yeh
I do that, but users can sign up with Github or Google without that friction too!
Alexander Galitsky
Yes, but…
Zachary William King
Agreed, email verification adds friction. We skipped it for our MVP to reduce signup steps. But as we scale, definitely considering it to cut down on spam accounts and boost deliverability. A middle ground could be optional verification - explain the benefits but don't require it. Build trust first, then gently nudge key actions.
Toni
@zacharywilliamking thanks for sharing. To me that’s the best approach. When you start you want to avoid friction and get people to test your product asap in the best conditions As you grow, spammers and bots become relevant and adding safety measures makes sense and becomes a necessity
Kavya Tripathi
Yesss. Extra layer of security is required.