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    2. What are some effective customer retention strategies for...

    What are some effective customer retention strategies for your SAS?

    Azlan Tariq
    9 replies
    Very curious since im on the verge of launching my SAS

    Replies

    Madison Marley
    Keeping clients pleased begins with providing outstanding service. Make sure you respond quickly to assist them and resolve any troubles they may be experiencing.
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    Gleen Parker
    Regularly check in with your consumers to see how they are doing. Personalised follow-ups might help them feel appreciated and heard.
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    Cathy morino
    Offering prizes or discounts to loyal consumers is an excellent strategy to keep them returning. It show that you value their business.
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    Nathan Covey
    You need to make the product sticky. This article has some good suggestions: https://www.productplan.com/lear...
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    Sana Khan
    I find that sending personalized check-in emails works really well.
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    Joseph Parker
    Listening to and acting on customer feedback is key. When they see you’re making changes based on their suggestions, they’re more likely to stay.
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    Edward Moore
    keep your product updated with new features. Regular improvements keep customers interested and invested in your service.
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    SophiaRoseCarter
    Definitely reach out regularly! Shoot them a quick personalized email or text to check in, see how they're liking the product, and ask if they have any questions or feedback. Little thoughtful touches like that can make a huge difference in retention and loyalty. Maybe set up an automated drip sequence to stay in touch without having to manually message everyone. The personal connection is key though!
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