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What are some effective strategies for attracting and retaining customers for small biz?

Alexey Anshakov
7 replies
Fellow Entrepreneur, seeking effective strategies for attracting and retaining customers in a current market. Share your insights and experiences to gain a competitive edge and foster customer loyalty. Let's exchange knowledge and best practices!

Replies

Claudia Vaduvescu
Focus on people, and remember names and needs. Establish a genuine connection with the first 1000 clients, they will be the foundation of your business moving forward. Don't over-engineer.
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Zintlr
Zintlr
To Attract B2B customers, you can try outbound. Start with using the right prospecting tools. We're also launching a forever free sales prospecting tool, the day after. https://www.producthunt.com/prod...
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Mei
Hang out whether your customers are. Tap into smaller networks to onboard low hanging fruits. Share your journey authentically online to attract the right attention.
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ClassPoint
Generally in any market, industry (B2B or B2C!), audience, etc. I think personalization is one of the biggest keys to attracting & retaining customers. It's already expected from consumers, but the better you are at personalizing your customers' touch points, the stronger your brand relationship & retention! And of course providing the goods or services at the quality you are promising too :')
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Alexey Anshakov
@paige12 I understand that you're talking about cold outreach. Are you working on building a personal brand?
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ClassPoint
@aanshakov Outreach, ads, and inbound touch points like website, and email are all important to be as personal as possible! And no I am working on an audience-focused presentation software! We just launched yesterday! Check us out :) https://www.producthunt.com/post...
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