• Subscribe
    1. Discussions
    2. What are some examples of good user research questions...

    What are some examples of good user research questions that helped you in your product journey?

    Rakesh Edavalath
    7 replies
    Especially in cases of 0 to 1 products or building from scratch

    Replies

    André J
    Is it a painkiller or a "nice to have". if the answer is the no it's not a painkiller. go back to product exploration 😬
    Share
    Artwork Flow
    Artwork Flow
    @eonpilot curious how you ask that question directly (do you? or is there a way you ask this indirectly?). My experience has been that people mostly consider all their problems as "painkillers" and need immediate solutions.
    Share
    André J
    @rakesh1 Painkillers are things you can't do without. The painkiller is different for different users. paying for slack is a nice to have for a startup, but not essential. So they dont pay for it, other things are more important. But for a law firm where they need to be able to lookup old threads in history, slack is a painkiller and they pay for it. Some day that startup might have the same pain and start to pay for it. I guess there isn't a perfect Turing complete question for is it a painkiller or nice to have. But it's the most important question in startup IMO. And a question people dont really think about enough.
    Share
    Artwork Flow
    Artwork Flow
    @eonpilot Thank you for taking time out and adding so much details. This is very insightful
    Share
    André J
    @rakesh1 You are welcome. Teaching is learning, learning is teaching 😇
    Share
    Svitlana Palamarchuk
    Hi Rakesh, In my experience with 0 to 1 products, some of the most impactful user research questions are those that dig into the problem space and user behavior. Examples include: "Can you describe a recent time when you encountered the problem this product is trying to solve?" to understand the context and frequency of the issue :)
    Share
    Artwork Flow
    Artwork Flow
    Thanks @svitlana_palamarchuk. Thinking about it, asking for a recent example should force people to think deeper and not talk about some imaginary problems. Very helpful.
    Share