What are some unexpected challenges you've encountered when implementing AI for customer insights?

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3 replies
AI is powerful for understanding customers, but often there’s more to it than just the technology. At Sky Solution, we’ve learned that data quality and customer context make a huge difference. How do you approach these challenges?

Replies

Gurkaran Singh
Oh, don’t get me started on the joys of scrubbing data! At Sky Solution, we’ve found that even the best AI can’t make magic out of messy data and missing context. It's like trying to find "Her Ideal Match" with an incomplete profile—good luck with that!
Emily Willis
At Marlee our biggest challenge is making AI technology as easy to use as possible. (which we're still working on in our new app!)