What are the best ways to give tutorials about a tool or product?

In-app interactive demos of your own product. That's the way. Don't just record a silly video or create screenshots of whatever you want to explain or teach. It's one-way, passive engagement, right? You want something that users can interact with meaningfully for them to actually start learning the tool. Interactive demos have been great at helping users to adopt tools better. It's even better if they can do all of this without leaving the product. We built this in-app capability for interactive demos at Supademo. You may want to check that out: https://supademo.com.

Interactive tutorials are great for user engagement. Letting users try the features in real time as they follow along with on-screen prompts makes learning hands-on and memorable.

For me, it's to make a concise video (around 100 seconds) to explain the main concepts of the product! This helps users quickly get the ideas of what they need to do with your product, in the way that a long video doesn't!

Make it part of the product itself. So, instead of hypotheticals they can see what each feature is used for. We're doing something similar for Chips https://chips.social/ On the landing itself, people can get product education.

Demo video is an excellent idea as it visually demonstrates the tool or product in action, making it easier for users to understand and follow along.

automated way, go through all tooltips & tabs and some standards stuff like logins and settings based on the text content/configurations. because most people are not comfortable or don't have hesitant recording their voice. Need some trial and error also. so this automated way can be a way to have some intro video itself, helps both producer expedite and consumer easily understand via video than a text. #newideas @rajiv_ayyangar

The most important thing is to provide a smooth onboarding experience for new users, starting immediately after registration, to ensure they know where the key buttons are. Place the chatbot and tutorial links in prominent positions so that users know where to find answers when they are confused. Create basic usage videos. For any feature, minimize the number of clicks required and consider if the button text is attention-grabbing. These are my experiences.

Create the tutorial yourself

Keeping it simple is my motto. Nothing salesy - just a walk through of best you can summarise details about your product/tool

Include interactive tutorials right in the product UI itself! Guide users through key features as they use them. Provide tooltips, walkthroughs, and example use cases. Let them learn by doing instead of just reading or watching. We do this in our Scrybe app for collaborative writing.

I think demo videos are pretty popular. For recording tools, I used Screen Studio for mine and thought they were great!

Don't actually talk about the tool or product. Just show how you solve a relevant problem. The product just happens to be there.

A short interactive onboarding after the user signup. Make it as simple and comprehensive as possible and if the user has more questions they will go to the help and support page.

Make the product as simple as possible with an FAQ and demonstration video if necessary