What communities were your early customers in?

Question

Could you share your experience to help startups looking for early customers?

Hassan Sajjad · Accepted Answer

I found my first customers in online forums where they were already discussing similar problems.

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I made the mistake of targeting too broad a community at first. Once I narrowed down to specific LinkedIn groups, I started seeing real traction. It’s about finding where your ideal customers hang out, not just any community.

Kira Ortega · Answer

I started by reaching out to niche communities on Reddit. The feedback was invaluable, and it’s where I found my earliest supporters.

Aquiles Byars · Answer

For me, social media group were a goldmine for finding early adopters.

Mozell Kraichely · Answer

I found my early customers in a few online forums and communities related to my industry.

Emily Thompson · Answer

LinkedIn groups have been really effective for me too. I'm in a few niche groups related to project management software and that's where I've connected with many of my initial users. It helps to be super active and provide value to the community first, then people are more open to checking out your product. Reddit and Discord servers focused on your specific industry can also work well, but definitely go niche over broad to find your ideal customers.

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Social media platforms like Twitter were useful for me. By following relevant hashtags and engaging with posts, I was able to find and connect with early customers

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I found early customers through online courses and webinars.

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I discovered early customer by participating in industry-specific Slack channels.

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I tapped into local meetups and events. Connecting with people in person at industry-related  events helped me find early customers who were genuinely interested.

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LinkedIn groups can be great for finding early customers if they align well with your product. I also had success in niche communities on Reddit and Slack where my ideal customers were active and engaged. It's all about getting specific and going to where they already congregate online rather than trying to draw them to you from scratch.

Nitesh Jamod · Answer

It was in local meeting groups that I met my first clients. They contributed to the product's development because they were willing to attempt something different.

Elly · Answer

@nancy_philip Who should I tell about the super easy homepage? I'm asking because I want to get ideas from trial and error.

Elly · Answer

@kira_ortega Thanks for sharing, I'll have to think more about how to target Reddit users!

What communities were your early customers in?

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