What do you dislike about shopping online?

Question

Hey folks! I am curious to learn more about your liking/disliking of shopping online. What encourages and deters you from shopping online? I know from experience that it's a love/hate relationship!

If you're feeling generous, comment on what solution you'd love for the thing that you hate!

Tedel · Accepted Answer

Only one thing: That once you give them your e-mail, they feel entitled to send you sales newsletter every time they want! I understand everybody wants to sell, but there is a limit between being helpful and being a downright spammer.

Andrew Isherwood · Answer

I don't know why, but I get put off if there's a shipping fee...

And don't get me started on selected day delivery costing more. Surely confirming I'll be in on a given day delivery is better than making 3 attempts at delivering something.

Then the process of online food shopping is frustratingly slow and cumbersome (though I haven't tried it again in the past 12 months).

Sandra Djajic · Answer

Being promised that something will arrive by a certain time and it doesn't. Online returns are pretty annoying too - especially when you have to pay to return things. Definitely puts me off ordering from the place again.

Qudsia Ali · Answer

I don't like the Shipping costs, especially when it costs more than the item itself. And the delivery speed should not exceed 2 to 3 working days, but that's not the case a lot of the time.

Adriel Cruz · Answer

I usually dislike whenever my courier takes a long time, like it says 2-5 days but sometimes it takes a week.

Елена Косоногова · Answer

A recent purchase was a linen dress, I didn't wait for the courier, I had to walk a long way.

What do you dislike about shopping online?

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