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  2. What do you think about "outcome as a service" over...

What do you think about "outcome as a service" over "software as a service"?

Nishkarsh Srivastava
1 reply
I've been hearing about the recent shift founders have been adopting when selling their AI software. They have been focusing on the outcome of their AI over the "tool"/software they are selling.

Replies

Shajedul Karim
NotesNudge
NotesNudge
this shift towards "outcome as a service" over "software as a service" is pretty interesting. it reflects a deeper understanding of what customers really want. people often don't want a tool…they want a solution, an outcome that solves their problem. focusing on outcomes can be more appealing because it's directly tied to customer needs. it's not just about what the software does, but about the value it adds. this approach can also make your AI product stand out. you're selling a promise of improvement or change, not just a piece of technology. but it's important to be clear and realistic about these outcomes. overpromising can lead to disappointment. also, think about support and customization. outcomes often require more tailored solutions and ongoing support to ensure they meet the customer's needs. it's a shift that requires a deep understanding of your customers and their challenges. if you can nail that, "outcome as a service" can be a powerful way to sell your AI software.
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