What Features Make the Perfect Logistics App?

Despite a $15 billion annual loss in the logistics and transportation industry, the logistics app development market is expected to grow at a CAGR of 12.30% by 2030. This suggests that logistics apps are seen as a solution to address these inefficiencies. People expect convenience at their fingertips. A logistics app allows users to manage deliveries, track shipments, route optimization, and get quotes on the go, perfectly aligning with today's mobile-driven world. Which must-have feature do you consider absolutely non-negotiable in a logistics app? What are your thoughts? What specific challenges do you see in the logistics industry that a well-designed app could address?