What is the most crucial step in UX design? Where to begin?

Question

Lauri Post · Accepted Answer

Involve real users in research, design process and testing :)

There is no great UX without actual users being involved in the process.

Rhiannon Jones · Answer

Research! Without research all you have are a few pretty pixels.  Understanding the people who need your product, in depth, is the primary job of anyone working in UX :)

Lalesultan Güneş · Answer

@lauri_post1 I agree with you Lauri, thanks for the update :)

Lauri Post · Answer

@lalesultan_gunes No probs! Happy to share thoughts from 10y experience :)

Lalesultan Güneş · Answer

@rhiannon_jones Yss! I believe that persona tells UX designers a lot

What is the most crucial step in UX design? Where to begin?

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