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  • What is the right way to go about lowering the subscription fees?

    Aditya Saxena
    1 reply
    I'm thinking about lowering the fees for one of my product tiers for new users. But, unless I also change it for existing subscribers (to the same amount), I think this rollout is unfair to them. So, what do you think is the right way to go about this :)

    Replies

    Offer a Grace Period, Give them a Gradual Transition, and keep a Transparent Communication.