What makes you stay loyal to a particular brand or product?
Kavya Tripathi
18 replies
Replies
Derek Duban@sclerek
Inertia
Share
First the quality of their product and then the story they sell.
Usually it's quality and nothing more.
Elon Jump
Sense of superiority it gives me
I stay loyal to a brand when it consistently delivers quality, aligns with my values, and makes me feel seen as a customer. Great service, genuine engagement, and a product that solves my problems keep me coming back.
For me it's all about reliability and consistency. If a brand consistently delivers quality products that meet my needs and don't let me down, I'll stay loyal to them long-term. Good customer service and standing behind their products helps too - brands that make things right on the rare occasions there's an issue earn my loyalty. But yeah, quality is key - if the product starts going downhill, my loyalty goes out the window pretty quick.
Quality.Have been using Connectgenie AI for so long just because it maintains its quality.
Definitely the quality.
price to quality ratio
Consistency and yes, the main thing for me is that I feel like that brand is mine so work can be done more efficiently
its willingness to evolve in terms of its features.
For me it's trust. Even a great product or service and feel sour when you do not trust the company. Just look at what has happened to twitter. It literally got x-ed out. Trust is gone, people leave.
Quality and consistency