What’s a strategy you’ve implemented to help your top customers get the most out of your products?
Mukhtar Mohamoud
5 replies
Picture this, you’ve just secured a top account and you want to ensure they not only stay for the long-term but they also get MAX value from your product (in the hopes they spread the word).
What strategies do you deploy?
Replies
Bilal Asif@bilalasif
Launching soon!
I’ve implemented a tailored onboarding program, where I provide personalized training and dedicated support to help my top customers maximize their use of our products. By understanding their specific needs and goals, I ensure they get the most value and achieve their desired outcomes efficiently.
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I usually start by setting up a personalized onboarding session.
I make sure to check in regularly and offer proactive support. If they hit any bumps or have questions, I want to be there to help them out quickly.
I offer them early access to new features and updates. It keeps them engaged and makes them feel valued as top customers.
To help your top customers get the most out of your products, implement a strategy that includes personalized support and tailored recommendations. Offer exclusive resources, such as how-to guides or one-on-one consultations, to enhance their experience. Additionally, create engaging custom clothing that reflects your brand's identity, providing these items as part of a loyalty program to make your top customers feel valued and connected to your brand.