What's the biggest sales mistake you made?

Trusting the wrong person with making that sale - and it wasn't me!

The biggest mistake I've made and I've seen many founders make is just not selling.

I offered a discount when the customer simply requested one. Then I realized, why did I do it?

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Not using common sense during my early career. Now I know why its so important and I am applying the same.

Not using a sales engagement platform and instead relying on anecdotal feedback. Indulging in mass cold email send-out instead of personalizing the messaging and channel of communication for each prospect. Limechat, one of our partners, shared their experience of increasing their qualified pipeline by 120%. I think it would help, so here it is https://upscale.ai/upscale-custo....

I once pitched a product to a customer without doing enough research into their needs. I didn't take the time to understand their business or what they were looking for, and as a result, I failed to make a sale.

As a cofounder of ProApp, our biggest sales mistake was initially underestimating the importance of customer feedback. We were so focused on marketing and acquiring new users that we neglected to actively listen to our existing customers. This oversight resulted in missed opportunities for product improvements and customer satisfaction. However, we quickly learned from this mistake and implemented a robust feedback system, which has since helped us enhance our product and build stronger relationships with our users.

Didn't sign a contract 😅

I made the mistake of thinking that the customer always knows best. I took my customer's word without confirming facts and asked for payment before the product was delivered. This resulted in a loss of time and money for me.

Not finding ways to connect with a customer. It's hard with some customers to strike off a conversation. Early in my career, I did not give enough time to build a rapport with the customer. I've now realized that selling becomes easy only when there is that connection. Even if you didn't sell at that moment, if the person remembers you, there is a high chance of them coming to you later for the service. I can't stress it enough. BUILD A RAPPORT AND THEN PITCH!

Less market research I can say

Shared more personal beliefs which could be true, but companies wanna it from a global perspective

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One of my biggest sales mistakes was not clearly identifying and understanding my target customer's needs before pitching, leading to an ineffective presentation that didn't resonate with them, but it taught me the crucial importance of thorough customer research!

biggest mistake? thinking sales is all about 'selling'. you see, early in my journey, i was eager, excited. had a great product, wanted everyone to have it. so i sold. hard. it didn't take long to see the problem. i was talking, not listening. selling, not understanding. i learned. sales isn't just 'talking about the product'. it's about understanding the customer. it's a dialogue, not a monologue. i took a step back. started asking more, talking less. learned about the customer's pain points, their needs, their goals. it's not just about 'how great my product is'. it's about 'how my product can solve their problem'. i made the mistake. but it taught me. and it made me better. so if you're selling, remember to listen. because sales isn't just about 'selling'. it's about 'solving'. your thoughts?

Not having a clearly defined Sales Funnel to get customers from Signup to Purchase.

Wasting time on potential customers who are not willing to pay.

One of the biggest sales mistakes I make is failing to build rapport with their potential customers. https://sonic-menu.org rapport is essential for establishing trust and credibility, as well as understanding the customer's needs and preferences. When salespeople focus solely on pushing their product or service without taking the time to connect with the customer on a personal level, they risk coming across as pushy or insincere, which can lead to a lost sale. Effective sales professionals prioritize building genuine relationships with their customers, which ultimately leads to more successful sales outcomes.