What's the most surprising user feedback you've received, and how did it influence your product ?

Question

Mainly, how did it influence your product's development or direction.

Siddesh Raut · Accepted Answer

@ixord Active users are the assets! I feel talking or taking their points into the consideration is the best approach/ idea but we can have a tunnel vision when we are developing a product.

Igor Lysenko · Answer

In my case, an active user contacted me and we started talking about the functionality and he found a use that gave me an idea to improve the function.

Marco Moauro · Answer

Direct feedback I haven't received any yet, I received one indirect feedback from a user who switched to the paid plan and it gave me an incredible boost in continuing to do better for my AI-based crypto newsletter :) quickviewai.substack.com

Siddesh Raut · Answer

@marco_moauro1 As I mentioned in past comment, Active users are the assets!

What's the most surprising user feedback you've received, and how did it influence your product ?

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