What's your biggest SaaS user tracking mistake? (And how to fix it)

François Lecomte
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Hey Product Hunt community! I've discovered that 70% of SaaS companies are making critical user tracking mistakes that are costing them conversions. Let's discuss! I'll start: A common mistake is focusing on fragmented parts of the user journey. Many businesses track website visits with tools like Google Analytics or product interactions with Hotjar, but fail to connect the dots between these stages. The fix: Unify your tracking data across both the website and product to get a complete picture of the user's journey. This enables you to see what acquisition sources are working and where users are dropping off. Share your experiences or challenges with user tracking. What's working for you? Where are you struggling? Want more tips? Check out my detailed video on SaaS user tracking: Need help? Feel free to DM me – I'm here to help :)
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